GENERAL CONDITIONS OF SALE

The purchases you make on the site mean and imply that you have read and approved, without any modification, the General Conditions of Sale below.

In case of disagreement, even partial or minimal, please contact us before any purchase.

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Before buying, you must check that you are authorized to buy and deliver this product in your country (ex: poppers).
We will SYSTEMATICALLY cancel any order of a product to a country where it is not authorized.

Article 1 :
The present general conditions of sale are easily available and systematically brought to the knowledge of the purchasers to enable him to place order. Consequently, the fact of placing order, implies the whole adhesion and without reserve of the purchaser to the general conditions of sale and this, with the exclusion of all other documents.

All other conditions will be inopposable to the seller.

Even a partial, light and/or momentary modification cannot be interpreted as being worth renunciation to prevail itself later on one of the general conditions.

Article 2: Order taking
2.1: The orders are simply made on the site by adding the desired items to his basket. Then by validating the basket and paying the amounts due.

The prices applied to shipping and postage operations are clearly indicated during the order confirmation and at the time of payment. A clear distinction is made between the price of shipping and the price of the goods

2.2: Orders become final when they have been paid and collection is confirmed.

Any modification or cancellation of the order by the buyer cannot be taken into consideration and the price paid cannot be refunded.

The information given by the buyer when placing the order is binding on the buyer: in case of an error in the recipient's address, the seller cannot be held responsible for the impossibility of delivering the product.

The offers of products are valid within the limits of available stocks. In case of stock shortage, the seller reserves the right to deliver a product with identical characteristics in size and quality.

Article 3 : Delivery
3.1: The delivery time indicated remains indicative, and inherent to the presence of the articles in stock in our buildings. It corresponds to the time of delivery by standard commercial means of shipment after collection of the order. This time is generally 2 to 3 days but can vary during promotions, sales, vacations, weekends or in case of prolonged out of stock at our suppliers.

The delivery is done by the usual postal means and is carried out within the time envisaged by the direct handing-over of the product to the announced recipient. Or in case of absence, by notice of availability. The delivery times are indicated quite precisely and the site allows the follow-up of its parcel, subject to the customer to correctly inform the information necessary to the follow-ups.

3.2: The overtaking of delivery times cannot give rise to damages. The deliveries can be particularly long in the event of exceptional circumstances like the war, the riot, the fire and globally the exceptional climatic conditions, the strikes, the accidents or the impossibility of being supplied by its supplier in the event of out-of-stock condition or bankruptcy of that one.

In any case, the delivery within the deadlines can intervene only if the purchaser is up to date with its obligations and its payments.

3.3: An investigation will be opened with the carrier in case of dispute of reception by the buyer. No compensation is provided in cash. A credit note with a validity of 3 months could be issued to the benefit of the buyer if the investigation confirms his claims.

3.4: The delivery outside the borders of Metropolitan France is done in accordance with the legislation in force in the state concerned. Be sure to contact the authorities of your country before validating any order, to determine if the items in question can be imported. Our company and our website cannot be held responsible if your order is blocked at the border or by customs.

3.5: The delivery could be refused if our structure does not have the complete postal coordinates of the customer, if no means of contact is considered possible for a quality follow-up (absent telephone, invalid e-mail, ...), or for any request of the legal authorities.

3.6: Deliveries are made in France, in Europe, and internationally. Contact the customer service if you have any doubt about the compatibility between your country and our shipping possibilities.

3.7: If your shipment arrives in bad condition: you must imperatively open your package and check it in the presence of the deliveryman. If the products are damaged, we advise you to refuse the package by indicating on the delivery note the words "package refused because damaged". If the package shows obvious traces of opening and that one or more items are missing, you must also refuse it and make a report of spoliation to the carrier or the Post Office.

Article 4 : Prices and orders
4.1: The prices are clearly indicated next to the articles or in the cards articles of the site. If you think that a price does not correspond, or if you do not find a price, contact us before validating any order.

We reserve the right to change prices at any time.

The products will be invoiced on the basis of the prices in force at the time of the recording of the orders subject to availability. The products remain our property until the complete payment of the price.

4.2: In case of order towards a country other than metropolitan France you are the importer of the products concerned. For all the products ordered by a professional account, the price will be automatically calculated net of tax on the invoice.

For the particular orders DOM-TOM, customs duties or other local taxes or import duties or state taxes are likely to be due. These rights and sums are not within the competence of our site. They will be at your expense and are your responsibility both in terms of declarations and payments to the authorities and / or competent bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in EURO.

4.3: A copy of the customer's identity card may be requested to prove his identity.

Article 5: Unavailability of articles
5.1: In the case where one of the ordered articles would be out of stock momentarily prolonged or definitively at the time of the order, you accept expressly that the team store replaces your reference by a product of identical or higher quality, of an equivalent or higher amount.

Article 6: Returns - Terms
6.1: Any return of products must be the subject of a formal agreement between the company and the customer. Any return accepted by the company, in the case of an apparent defect or nonconformity of the delivered products, will allow the buyer to obtain a free replacement or the restitution of a credit to his profit, excluding any other compensation or damages.

Article 7: Absence, incomplete address or NPAI
7.1: When you place an order, you must indicate as clearly as possible the accuracy of the delivery address indicated. You can change it at any time before the validation of the order.

7.2: Any delivery made to a partially or totally erroneous address will be returned to us by the chosen carrier or the Post Office. For any reshipment following NPAI for the same address (or for any different address), the shipment for Metropolitan France being offered, the customer will have to pay beforehand a fixed sum of 8.50 € for the expenses caused by this exceptional treatment.

Article 8 : Payment
8.1: All payments are made without delay, upon validation of your order.

Several means of payment are at your disposal to settle the orders.

Attention! You agree that your account is sufficiently credited so that your payment is not refused and you agree to respect and pay the amounts due to the company.

For example, during the validation of the order, every customer confirms and agrees that this debit can be made on the validated CB account, and this until 45 days after validation of the basket.

8.2: Any payment rejection or any CB rejection operation carried out by the customer will irrevocably lead to his blacklisting by our company and our commercial partners. No other order, subscription can be made later by the customer.

8.3: In case of rejection or momentary refusal of your bank transaction, you expressly accept the debit on the reference of one of your previous credit cards in place of the last credit card you have used.

8.4: Any unjustified or untimely stop payment will result in charges in addition to the recovery of the invoices issued.

Please note! An unjustified stop payment can in some cases be qualified as fraud and breach of trust. It can lead to criminal prosecution if a complaint is issued by the merchant, especially in the case where you have received the service or goods purchased in return.

Article 9 : Disputes
Any dispute of order must be done with the commercial team by email on the page Contact or by telephone.

Be assured that the complaints and disputes will always be treated with special attention by our company. The satisfaction of our customers is a permanent requirement of our company.

In case of real dispute, and which cannot be solved amicably, the French courts and as soon as possible the court of Angers, are only competent.